Safe troubleshooting
- Record the exact Pilot 2 or system warning without sharing mission data.
- Keep aircraft, controller, payload and battery serials tied to one case.
- Contact us before transporting a suspect enterprise battery.
Assessment only
Sovereign ISR aircraft / manual review
Parrot ANAFI UKR repair and service in the UK.
Controlled, enquiry-only assessment for ANAFI UKR aircraft. Repair scope, data handling and transport must be agreed before intake.
Support routeManagedScope & priceConfirmed first
Reported symptoms
Parrot ANAFI UKR problems we can investigate.
- Airframe, arm, landing-gear or propulsion symptoms
- Visible, zoom, thermal or mapping-payload behaviour
- Battery, charging-station or power-system concerns
- Controller, data-link, Dock or communications symptoms
- RTK, navigation, calibration or sensor warnings
- Firmware and supported system-integration symptoms
Current support position: Assessment only
No repair capability or parts route is assumed. Operational data, mission records and sensitive material must not enter the consumer portal.
Try the safe steps first
Useful checks before a workshop visit.
These steps are deliberately limited to safe owner-level checks. Stop if the aircraft has impact damage, water ingress, a hot battery or anything that could affect safe flight.
First-time setup
- Confirm aircraft, controller, payload and base-station firmware compatibility.
- Apply the operator's asset identity before operational deployment.
- Check RTK, payload and communications configuration in a controlled location.
- Complete the manufacturer's pre-flight and redundancy checks.
Basic user service
- Power the aircraft off, remove the battery and take off the propellers.
- Inspect props, arms, shell, landing gear and the gimbal area in good light.
- Use only a soft dry brush or microfibre cloth. Avoid liquids, solvents and compressed air.
- Turn each motor gently by hand. Stop if one feels gritty, tight or different from the others.
- Check batteries for swelling, splits, impact marks, heat or unusual odour. Do not charge a suspect battery.
- Do not open a sealed aircraft, defeat safety checks or attempt calibration after structural damage.
Controlled route protected
Agree the handling boundary before intake.
Contact the team with only the non-sensitive platform identity and general requirement. Ownership, data, transport and reporting limits are agreed before equipment or information moves.
Do not submit classified, OFFICIAL-SENSITIVE, mission, location, credential or operational information through the public website.
Call teamPrepare for service
Help us give you a useful answer quickly.
- Provide asset serials, operating hours and the exact warning text.
- Remove mission media and operationally sensitive information.
- Identify every battery and accessory included with the aircraft.
- Arrange battery and high-value carriage with the workshop before dispatch.
Only send what the fault needs
We will confirm whether the controller, batteries, charger or payload should travel with the aircraft. Remove storage media and any data not required for the job.
Return delivery
Calculate the packed-parcel guide.
We confirm the final carrier route before payment. Do not post a damaged, swollen, recalled or overheating battery.
Return delivery
Check your delivery charge
Eligible UK parcels are returned using Royal Mail Special Delivery Guaranteed by 1pm. Select the final packed weight and the compensation cover required. We confirm eligibility and the final charge before payment.
Include the aircraft, batteries, controller, case and packaging.
Choose a level that reflects the aircraft's current market value.
Price guide
All packed-weight bands
Tariff verified 30 July 2026
| Packed weight | Up to £750 | Up to £1,000 | Up to £2,500 |
|---|---|---|---|
| Up to 100g | £12.50 | £16.50 | £25.50 |
| Up to 500g | £14.00 | £17.50 | £27.00 |
| Up to 1kg | £15.00 | £19.00 | £28.00 |
| Up to 2kg | £20.50 | £24.00 | £33.50 |
| Up to 10kg | £29.00 | £32.50 | £42.00, selected |
| Up to 20kg | £35.50 | £39.00 | £48.50 |
Manual shipping review
We check these before booking
- Aircraft above £2,500 need review; items above £5,000 require another carrier
- Any parcel above 20kg or larger than 61 × 46 × 46cm
- A lithium battery rated above 100Wh
- Enterprise aircraft, high-value cases or unusual payloads
Battery safety
Do not post a damaged battery
Swollen, punctured, overheating, recalled or otherwise damaged batteries cannot travel through Royal Mail. Stop and contact the workshop before sending anything. Battery quantity, packaging and testing rules also apply.
Page reviewed 31 July 2026Lincolnshire Drone Repairs is an independent service business and is not affiliated with, authorised by, sponsored by or endorsed by Parrot. Product names and trade marks remain the property of their respective owners.
Parrot ANAFI UKR service questions
What customers usually need to know.
How much is a Parrot ANAFI UKR service?
This system uses a controlled contact-first assessment. Scope, handling, carriage and price are agreed only after the non-sensitive requirement and customer authority are reviewed.
Can Lincolnshire Drone Repairs diagnose a Parrot ANAFI UKR?
Our current support position is assessment only. We confirm tooling, parts and the viable route before chargeable work starts, and we do not claim manufacturer-authorised status.
What can I safely try before sending a Parrot ANAFI UKR for repair?
Record the exact warning, remove propellers before a visual inspection and do not power or charge a damaged, wet, swollen or unusually hot battery. The checks below are deliberately non-invasive.
How should I send a Parrot ANAFI UKR to the workshop?
Contact the team before transport and share only the non-sensitive platform identity and general requirement. Handling, data, insured carriage and battery conditions are agreed before anything moves.
Free diagnosis or planned service