Safe troubleshooting
- Ground the aircraft after impact, motor or landing-gear damage.
- Record the exact controller warning, software version and fitted payload.
- Do not power or ship a damaged battery before speaking with the team.
Assessment only
Survey and mapping aircraft
Freefly Astro Map repair and service in the UK.
Independent assessment for Freefly Astro mapping systems, covering airframe, propulsion, batteries, controller, gimbal, payload and positioning symptoms.
Contact the team before transport. This high-value aircraft needs an insured, battery-safe intake plan; the £99 service is the initial documented assessment.
Basic Bench Check£49Service & Certificate£99
Reported symptoms
Freefly Astro Map problems we can investigate.
- Airframe, landing gear or propulsion damage
- Battery, charger or power-distribution symptoms
- Controller, data-link or update problems
- Gimbal or mapping-payload behaviour
- RTK, GNSS or positioning symptoms
- Image-capture, storage or data-transfer problems
Current support position: Assessment only
The £99 service is an initial independent assessment. Parts, calibration, flight validation, carriage and manufacturer work are quoted separately.
Try the safe steps first
Useful checks before a workshop visit.
These steps are deliberately limited to safe owner-level checks. Stop if the aircraft has impact damage, water ingress, a hot battery or anything that could affect safe flight.
First-time setup
- Check landing gear, propellers, payload and gimbal mounting while unpowered.
- Confirm controller, aircraft and payload software compatibility.
- Check RTK and project settings without sharing customer survey data.
- Use the official pre-flight procedure before a controlled test.
Basic user service
- Power the aircraft off, remove the battery and take off the propellers.
- Inspect props, arms, shell, landing gear and the gimbal area in good light.
- Use only a soft dry brush or microfibre cloth. Avoid liquids, solvents and compressed air.
- Turn each motor gently by hand. Stop if one feels gritty, tight or different from the others.
- Check batteries for swelling, splits, impact marks, heat or unusual odour. Do not charge a suspect battery.
- Do not open a sealed aircraft, defeat safety checks or attempt calibration after structural damage.
Clear service choices
Choose the right service for your Freefly Astro Map.
Choose a focused LDR bench check or a recorded service with certificate. Any repair, parts or delivery cost is explained and approved first.
LDR Basic Bench Check
£49base price / per aircraft
A practical health check for a drone that needs a second opinion, a pre-season check or a clearer repair decision.
- External condition and safety inspection
- Basic power, controller-link and propulsion checks
- Camera, gimbal and fitted-system observations
- Plain-English findings and next-step recommendation
This is a focused bench check, not a strip-down, repair, official manufacturer report or certificate of airworthiness.
LDR Service & Certificate
£99base price / per aircraft
A fuller recorded inspection for owners, operators, used-aircraft purchases and fleet service files.
- Asset and serial-referenced intake
- Structured multi-point inspection
- Condition result with practical advisories
- Customer-safe PDF service certificate
The certificate records the checks completed and findings at the time. It is not an official DJI report or a regulatory certificate of airworthiness.
£49 and £99 are base prices per aircraft. Parts, repair labour, delivery and manufacturer charges are separate. No additional work starts without your approval.
Prepare for service
Help us give you a useful answer quickly.
- Provide aircraft, payload, controller and battery serials.
- Record operating hours and the exact warning sequence.
- Remove client media and project data.
- Agree high-value carriage and battery handling before dispatch.
Only send what the fault needs
We will confirm whether the controller, batteries, charger or payload should travel with the aircraft. Remove storage media and any data not required for the job.
Return delivery
Calculate the packed-parcel guide.
We confirm the final carrier route before payment. Do not post a damaged, swollen, recalled or overheating battery.
Do not use the standard parcel estimator for this aircraft.
Contact the team with the packed dimensions, aircraft value, battery condition and postcode. We will confirm insured collection or a suitable specialist carrier.
Ask for an intake planPage reviewed 31 July 2026Lincolnshire Drone Repairs is an independent service business and is not affiliated with, authorised by, sponsored by or endorsed by Freefly. Product names and trade marks remain the property of their respective owners.
Freefly Astro Map service questions
What customers usually need to know.
How much is a Freefly Astro Map service?
The physical LDR Basic Bench Check is £49 per aircraft. The LDR Service & Certificate is £99 per aircraft. Initial repair-enquiry triage is free; parts, repairs, delivery and manufacturer charges are separate and require approval.
Can Lincolnshire Drone Repairs diagnose a Freefly Astro Map?
Our current support position is assessment only. We confirm tooling, parts and the viable route before chargeable work starts, and we do not claim manufacturer-authorised status.
What can I safely try before sending a Freefly Astro Map for repair?
Record the exact warning, remove propellers before a visual inspection and do not power or charge a damaged, wet, swollen or unusually hot battery. The checks below are deliberately non-invasive.
How should I send a Freefly Astro Map to the workshop?
Contact the team before transport. High-value survey aircraft and their batteries need a model-specific insured collection and battery-safe carriage plan.
Free diagnosis or planned service