Comprehensive Drone Repair Warranty Lincolnshire – Refund and Returns Policy
Overview
At Lincolnshire Drone Repairs, we focus on delivering exceptional service, and a major part of that is our drone repair warranty in Lincolnshire. Whether you’ve purchased a product or had your drone repaired, our refund and returns policy ensures a smooth and hassle-free process. By clearly outlining our procedures, we aim to make your experience with us stress-free and transparent. From repairs to product returns, we provide reliable solutions, ensuring that your investment is protected.
Drone Repair Warranty Lincolnshire: Guaranteed Satisfaction
Our drone repair warranty in Lincolnshire is designed to give you peace of mind. For all repairs, we provide a 90-day warranty. If any issue arises due to the repair during this period, we will resolve it at no extra cost. We believe in the quality of our work, and this warranty ensures that you won’t be left with unresolved problems. However, the following are not covered by the warranty:
- Post-repair damage: Any damage caused by mishandling after the repair.
- Pre-existing conditions: Damage from the original crash or faults existing prior to the repair.
- Water damage: Drones affected by water damage present complex issues that are unpredictable, and therefore not covered under warranty.
If it turns out that your drone’s issue falls outside the scope of the drone repair warranty in Lincolnshire, you will be responsible for any additional repair costs. We will always inform you upfront before proceeding with any further repairs.
Product Return Policy at Lincolnshire Drone Repairs
In addition to our repair services, we also offer a 30-day return policy for products purchased from our website. If you need to return an item, you can do so within 30 days of the purchase date. After this period, full refunds or exchanges will no longer be available, although we are happy to explore alternatives such as partial refunds or store credit to ensure customer satisfaction.
Conditions for Product Returns
To qualify for a product return under the Lincolnshire Drone Repairs refund policy, your item must meet the following criteria:
- The item must be unused and in the same condition as when you received it.
- It must be returned in its original packaging, ensuring no further damage.
Certain products are not eligible for returns, including:
- Gift cards: These are non-refundable.
- Downloadable software: Digital products cannot be returned once downloaded.
If you are unsure whether your item qualifies for a return under our Lincolnshire Drone Repairs refund and returns policy, contact us and we will guide you through the process.
Exclusions from Drone Repair Warranty Lincolnshire
It’s important to note that some specific exclusions apply to our drone repair warranty in Lincolnshire. These include:
- Water damage: Water-damaged drones tend to develop unpredictable issues that fall outside of our warranty coverage.
- Original crash-related damage: Any issues that stem from the original crash or other pre-existing conditions are not covered.
- Customer-inflicted damage: Damage caused by the user after the repair is not included in the warranty.
If your drone’s condition fits these exclusions, you will be required to cover the costs of any further repairs. We prioritise clear communication, so we will let you know about these costs before proceeding.
Refund Process: What to Expect
Once your returned item is received and inspected, we will notify you by email about whether your refund is approved or denied. If your refund is approved, it will be processed swiftly, and you will see the credit applied to your original payment method within a few business days.
What to Do If Your Refund Is Delayed
If you haven’t received your refund within the expected time, there are a few steps you can take:
- Check your bank account: Ensure the refund isn’t already processed.
- Contact your credit card company: Refunds sometimes take additional time to post.
- Speak to your bank: Different banks may have varying processing times for refunds.
If after all these steps you still haven’t received your refund, please reach out to us at anthony@lincolnshiredronerepairs.co.uk, and we will assist you promptly.
Exchanges for Faulty or Damaged Products
If you receive a defective or damaged item, we are happy to offer an exchange. Simply send us an email at anthony@lincolnshiredronerepairs.co.uk to start the process. Then, ship the item to:
Lincolnshire Drone Repairs, 19 Carnoustie Drive, Lincoln, LN6 0FQ.
Returning Gifts
If the item you are returning was a gift, and it was shipped directly to you, we will issue you a credit note for the value of the return. Once we receive the item and it is processed, you will receive the credit note via email.
If the gift wasn’t marked as such during purchase, or if the gift giver had the item shipped to themselves, we will issue the refund to the gift giver.
Shipping Costs for Returns
If you are returning a product, please send it to the following address:
Lincolnshire Drone Repairs, 19 Carnoustie Drive, Lincoln, LN6 0FQ.
You will be responsible for paying the shipping costs for returning your item. Unfortunately, we do not refund shipping fees. If we approve your refund, the return shipping costs will be deducted from the total amount refunded. For high-value items, we recommend using a trackable shipping service or purchasing shipping insurance to ensure the safe arrival of your return.
Get in Touch: Lincolnshire Drone Repairs Support
If you have any further questions or need assistance with the drone repair warranty Lincolnshire, feel free to contact us. We’re always here to help!
Email: anthony@lincolnshiredronerepairs.co.uk
Phone: 07939139069 or 01522 696297